There are many 6000 series errors that users face while working on QuickBooks. Most of them appear while opening the company file. One such is QuickBooks error 6210, which pops up on the screen with a message, “A computer that is not the server computer is hosting the company file.” Some users get the “We’re Sorry. QuickBooks encountered a problem when opening the company file “message while opening the company file. The error mainly occurs due to a multi-user mode issue, which can be fixed by renaming QuickBooks configuration files. Go through the complete advisory blog to know about causes and troubleshooting solutions to fix QuickBooks error 6210.
If you need direct consultation to resolve QuickBooks error 6210, connect with the QuickBooks technical support team by calling us on our toll-free number +1-855-856-0042.
Top Reasons causing QuickBooks Desktop error 6210
Following are the major factors that trigger this company file error:
1. Corrupt or improper installation of QuickBooks Desktop.
2. Infected QuickBooks and company files due to a virus or malware attack.
3. Damaged Windows registry and QuickBooks company file.
4. Windows Firewall interrupting the server manager while connecting to other workstations.
5. Deletion of some crucial QuickBooks files and components.
Now that you learned what triggers the error, proceed to the troubleshooting section and resolve the error.
Troubleshoot & Resolve QuickBooks company file error 6210
Follow the methods given below in the correct order to fix the error:
Method 1. Open a sample company file from the workstation
1. Go to the No Company Open window and select the Open a Sample File option.
2. Select a sample company file from the list and open it.
Also Read: QuickBooks error 6176
Method 2. Open QB company file locally
1. Open File Explorer and then the folder that contains your company file.
2. From the folder, locate and right-click the company with the .qbw extension.
3. Choose Copy and go to your Windows desktop.
4. Right-click anywhere on the desktop and select the Paste option.
5. Now, open QuickBooks Desktop while holding the No Company Open window.
6. When directed to the No Company Open screen, choose Open or restore an existing company.
7. Move to your Windows desktop and open the company file you copied.
Also Read: QuickBooks Multi-user Mode not Working
Method 3. Rename the .TLG and .ND configuration files of QuickBooks
1. Open File Explorer and then the folder that keeps your company files.
2. In the folder, look for the files with .TLG and .ND extensions.
3. Right-click each configuration file and select the Rename option.
4. At the end of the file name, include the word .OLD and hit Enter.
Now, scan these files by running QuickBooks Database Server Manager:
5. Download the latest version of QuickBooks Tool Hub and install it.
6. Open the tool hub, choose Network Issues, and click QuickBooks Database Server Manager.
7. If the configuration files are visible inside the server manager, click Start Scan. If you can’t see the files, browse to their location, and then click Start Scan
8. When the scan completes, open QuickBooks and sign in to your company file.
If the QuickBooks error 6210 continues even after following the troubleshooting solutions discussed above, end all QuickBooks processes. If you are confused and need help, contact the certified QuickBooks expert’s team by calling us on our toll-free number +1-855-856-0042.